Caring for your jewelry

10kt/14kt Solid Gold

10kt and 14kt gold is a solid metal but still delicate in nature. While this material can last a lifetime, gold does require gentle care and occasional polishing. We do not recommend any chemical solutions when cleaning your jewelry.

14K Gold Filled

Gold Filled is made up from no less than 5 microns of solid gold bonded with heat and pressure to a base metal to create gold filled. True gold filled is never plated and it always at minimum 1/20 solid gold. We take pride in only carrying the highest quality, true gold filled pieces. Gold filled is an extremely durable metal. It is safe in water and can be kept on for long lasting wear and will not tarnish. However, Gold is a soft metal so you must be gentle with your pieces. Practicing gentle wear and keeping your gold filled away from chemicals (even lotions and perfumes) will keep your jewelry looking shiny and fresh. Excessive wear in concentrated areas will take off the thick gold layer eventually exposing the centre core metal. Leaving your piece looking dark and dirty. So to avoid this, take off your pieces while doing activities that could be causing this damage. To completely avoid this from happening, purchase pieces that are solid gold. Use one of our polishing cloths every so often to bring back its fresh new luster. We have a 6 month replacement guarantee on all of our gold filled pieces.  

Sterling Silver

Sterling silver is a solid metal so it requires minimal care. It may darken over time but you can easily polish your pieces back to new. Tarnish is a product of chemical reaction that is caused by the other metals that are mixed with silver reacting to moisture and sulfur in the air. Sterling Silver will generally tarnish quicker in high humidity climates and places with high levels of air pollution. Things like perfume, hairspray, deodorant and moisturisers can all contribute to further tarnishing of your silver due to the chemicals reacting with the silver. To keep your silver from tarnishing you should store it in a cool, dry place away from sunlight. Keep your silver jewellery separate from other pieces. Clean your tarnished silver with a polishing cloth, or a solution of cloudy ammonia and warm, soapy water to achieve that mirror finish. We do not recommend any chemical solutions when cleaning your jewelry. Be careful with what you use to clean your silver as some products are abrasive and will scratch and damage your metal. I suggest using a soft bristle toothbrush if you need to give it a good scrub. When in doubt though, go see a professional jeweller or silversmith for help. When not being worn, store your sterling silver in an airtight container or bag to prevent tarnishing.


Our pieces use genuine gemstones not lab created. As some gemstones can be a softer stone, take extra care of those pieces as they can be more easily damaged. If Opal is submerged in water for extended periods of time it can absorb water and turn yellow-is colour. Please keep that in mind while wearing your genuine opal rings.Turquoise is a compound that includes metals such as aluminum, copper or iron. Water and oil can cause some of these metals to oxidize, or in other words rust. As a result of oxidation, the stones can actually change color. Blue turquoise that contains copper can change from a light blue to a dark green. Please take extra care when wearing your genuine gemstones. 


    • The herringbone chain is an elaborate and decorative chain style that requires specific care to keep it in its best condition. As the chain is constructed of individually woven and then flattened links, it must always be stored flat to keep its shape. It is normal to see kinks or dents occur with wear, but this can be alleviated by removing the chain when sleeping, or doing any strenuous activities!
    • Raquel Rosalie is not responsible for any kinks or twists that occur to the chain under any circumstances. 
  • As a golden rulejewelry should be last thing you put on, and first thing you take off!

*** Please avoid chemical solutions, perfumes, excessive sweat, ocean water and pool water. Salt water and chlorine can damage your jewelry. Chlorine can damage and discolor metals that are alloyed with the gold and can slowly erode the finish and polish of gemstones.Also, lotions and sprays create a film on the jewelry, making it dull and dingy. To keep any tarnish or wear from setting in, take a soft, damp cleaning cloth and gently wipe off the surfaces of the jewelry, being sure to get in all the nooks and crannies. Keep jewelry dry. Moisture is the main factor that speeds up the tarnishing process. Store different types of jewelry separately. We recommend using a Ziploc or sandwich bag with the air squeezed out to prevent oxidization.***